Privacy Policy

Tars Tech Privacy Policy

Tars Tech (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you use our website, platform, services and products.

1. Scope & Applicable Entities

This Privacy Policy applies to all individuals whose personal data we collect in connection with your use of our Services, registration as a user or account holder, or interaction with our website www.tarstech.com and affiliated domains. It applies regardless of the location of the data subject, and may cover additional regional practices in specific jurisdictions.

2. Definitions

• Personal Data: any information relating to an identified or identifiable natural person.

• Services Data: data processed by us on behalf of our customers as part of providing the Services (which may include personal data).

• Controller / Processor: depending on the context, Tars Tech may act as a Controller (collecting and determining purposes of data) or a Processor (processing data on behalf of a customer) under applicable law.

  
  

3. Categories of Personal Data We Collect

We collect the following types of personal data:

• Information you provide directly: name, email address, phone number, job title, company affiliation, billing/payment information, social handles or IDs, user-generated content.

• Automatically collected data: IP address, device/ browser metadata, usage logs, cookies/tracking technologies, system performance and error logs.

• Third-party or aggregate data: when you link social accounts, integrate with third-party platforms, or via our data providers (for example, when analysing social video, trends, creator metadata).

• Special categories: in limited cases, we may process sensitive data (e.g., demographic attributes) only when lawful and expressly consented.

  
  

4. Purposes and Lawful Bases for Processing

We process your personal data for the following purposes:

• To provide and maintain our Services, fulfill contracts and deliver features you request.

• To improve, develop and innovate our product offerings, including analysing social video, creator metrics, content intelligence.

• To communicate with you, provide support, send updates, respond to inquiries.

• To comply with legal obligations, protect our rights, enforce terms and resolve disputes.

• Where applicable, based on your consent (for marketing, data integrations, analytics) or our legitimate interests (operational security, fraud detection, product improvement), subject to your rights.

  
  

5. Disclosure and Sharing of Data

We may share or disclose your personal data with:

• Service providers and subcontractors who assist us with website hosting, data processing, customer support, billing, analytics.

• Third-party platforms or APIs you authorize (for example when you connect with TikTok, Instagram, YouTube, or other social data sources).

• Affiliates or business partners when necessary to fulfill services or features you’ve agreed to.

• Legal or regulatory authorities, if required by law, to protect rights or in response to investigation.

  Where data is transferred internationally, we ensure appropriate safeguards such as standard contractual clauses, encryption, or recognized frameworks.

  
  

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. After that, we either securely delete or anonymize the data. If you are a customer using the Services, we may retain your Services Data in accordance with our agreement and for a reasonable period thereafter to permit restoration and fulfilment of any obligations.

7. Security Measures

We implement appropriate technical and organisational measures to protect personal data from unauthorized access, use, disclosure, loss or alteration. These include encryption in transit and at rest, access controls, audit logging, incident response policies, and regular security assessments. However, no system is completely secure that we cannot guarantee absolute protection.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access, rectify or delete your personal information

• Right to data portability

• Right to object to or restrict certain processing

• Right to withdraw consent where relevant

• Right to lodge a complaint with a supervisory authority (e.g., data protection authority)

  To exercise any of these rights, please contact us at privacy@tarstech.com. We will respond within applicable legal timeframes.

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9. Cookies and Tracking Technologies

Our website and Services use cookies and similar tracking technologies to collect information and enhance your experience. You may configure your browser or device to disable certain cookies, but this may affect your use of some features.

10. Children’s Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children below this age. If you believe we have collected such data, please contact us and we will take steps to delete it.

11. Changes to this Policy

We may modify this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the “Effective date” at the top. Your continued use of the Services after any change constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns or requests regarding this Privacy Policy or our data practices, please contact:

Tarstech, Inc.

Email: privacy@tarstech.com